Terms & Conditions

1. Acceptance of Terms

By using the Avelia Labs website, you confirm that you are 21 years of age or older and legally permitted to access and purchase laboratory research materials within your jurisdiction.

You acknowledge that you have read, understood, and accepted all research-use-only notices, product disclaimers, age-verification requirements, account requirements, checkout certifications, website policies, and restrictions displayed throughout this website.

2. Research Use Only

All compounds supplied by Avelia Labs are intended strictly for qualified laboratory research, in vitro testing, scientific research, and analytical purposes only.

Products available through this website are not intended for:

• Human consumption
• Animal or veterinary applications
• Medical, clinical, therapeutic, or diagnostic use
• Food, cosmetic, dietary-supplement, or other consumer-product use
• Diagnosis, treatment, cure, mitigation, or prevention of any disease or medical condition

3. Customer Responsibilities

By accessing the website or placing an order, you represent and agree that:

• You are at least 21 years of age
• You understand that all products are supplied strictly for research use only
• You are a qualified researcher or are purchasing on behalf of a qualified research organization
• You possess appropriate knowledge regarding research compounds and laboratory handling
• You understand appropriate storage, handling, safety, and documentation procedures
• You will use all products in compliance with applicable laws, regulations, and laboratory standards
• You are responsible for confirming product legality within your jurisdiction before ordering
• You will not use any product for human, animal, medical, therapeutic, clinical, diagnostic, or consumer applications

4. Account Responsibility

Avelia Labs may require customers to create an account or log in before viewing pricing, accessing certain product information, placing orders, or using account-based website features.

Customers are responsible for maintaining the confidentiality of their login credentials and for all activity conducted through their accounts.

Avelia Labs reserves the right to suspend, restrict, or terminate accounts associated with suspected fraud, misuse, policy violations, unlawful conduct, prohibited purchasing activity, or attempted circumvention of website restrictions.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Avelia Labs shall not be responsible for damages, losses, claims, injuries, regulatory consequences, penalties, expenses, or liabilities arising from the misuse, improper storage, improper handling, possession, transfer, purchase, or prohibited application of products obtained through this website.

Customers agree to indemnify and hold harmless Avelia Labs, its owners, affiliates, employees, contractors, service providers, and representatives against claims, losses, damages, liabilities, costs, or expenses resulting from unauthorized use, prohibited use, improper handling, regulatory violations, unlawful activity, or breach of these Terms & Conditions.

6. Regulatory Disclaimer

The statements and products presented on this website have not been evaluated by the U.S. Food and Drug Administration or any comparable regulatory authority.

Products supplied by Avelia Labs are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition.

Avelia Labs operates solely as a research-material supplier and does not provide medical, healthcare, dosing, administration, clinical-use, therapeutic-use, or consumer-use guidance.

7. Orders, Shipping, and Returns

Age Verification

Customers must be at least 21 years old to access this website, create an account, view restricted information, or place an order.

Order Accuracy

Customers are responsible for ensuring that all billing, shipping, contact, account, and order information submitted during checkout is complete and accurate.

Payment and Order Review

Orders may be subject to payment verification, fraud review, compliance review, product-availability review, fulfillment review, or other internal checks before processing or shipment.

Avelia Labs reserves the right to hold, refuse, or cancel an order when verification cannot be completed or when a transaction raises compliance, fraud, security, or operational concerns.

Shipping Responsibility

Avelia Labs is not responsible for delays, failed delivery attempts, returned shipments, address-correction charges, or delivery failures caused by inaccurate, incomplete, outdated, or undeliverable shipping information supplied by the customer.

Confirmed non-delivery, damaged products, incomplete orders, and incorrect items are reviewed according to the Shipping Policy and Refunds & Returns Policy published on this website.

Returns and Refunds

Because laboratory research materials cannot be verified, resold, or restocked after dispatch, processed and shipped products are generally not eligible for return.

Remedies for confirmed damaged, incomplete, incorrect, or non-delivered orders are described in the Refunds & Returns Policy.

Import and Local Regulations

Customers are responsible for understanding and complying with local import laws, customs requirements, destination restrictions, and other legal obligations applicable within their country, state, province, or region.

8. Product Information

Avelia Labs makes reasonable efforts to provide accurate product descriptions, specifications, research-use information, Certificate of Analysis references, quality information, and website content.

Product information may be corrected, revised, updated, removed, or replaced when necessary. Customers are responsible for reviewing the most current product information, policies, disclaimers, and order details before completing a purchase.

Product images are provided for identification and presentation purposes. Packaging, label appearance, batch information, and minor visual details may vary.

9. Intellectual Property

Unless otherwise stated, all branding, logos, graphics, product images, website layouts, written content, icons, videos, animations, documents, and other materials published through Avelia Labs are owned by or licensed to Avelia Labs.

Unauthorized copying, reproduction, modification, scraping, redistribution, resale, publication, or commercial use of website content is prohibited.

10. Website Usage

Users may not misuse this website, attempt unauthorized access, interfere with website functionality, upload malicious code, exploit checkout systems, misuse customer accounts, bypass access restrictions, scrape restricted content, or engage in activity that may harm Avelia Labs, its systems, customers, or service providers.

Automated purchasing, fraudulent transactions, false account information, unauthorized payment activity, and attempts to disrupt website operations are prohibited.

11. Right to Refuse Service

Avelia Labs reserves the right to refuse, cancel, hold, restrict, or review an order or customer account when reasonably necessary.

This may include circumstances involving suspected fraud, inaccurate information, payment issues, prohibited use, compliance concerns, destination restrictions, product availability, security concerns, unlawful activity, or violation of these Terms & Conditions.

12. Modifications to These Terms

Avelia Labs may revise, update, or replace these Terms & Conditions when legal, operational, security, technical, compliance, or business requirements change.

Updated terms will be published on this page together with the revised date. Continued use of the website after updated terms are published constitutes acceptance of the revised Terms & Conditions.

13. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and interpreted according to the laws applicable to Avelia Labs and its business operations, without regard to conflict-of-law principles.

Before beginning formal legal proceedings, you agree to contact Avelia Labs and make a reasonable attempt to resolve the dispute informally.

Informal dispute-resolution requests should be sent to support@avelialabs.com .

14. Contact Us

For questions about these Terms & Conditions, contact Avelia Labs by email.